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5.0

UX audit services agency

People are leaving your product, and you don't know why. Small UX issues can silently hurt signups, sales, and trust. We help you find what's wrong and show you how to fix it step by step.

“Every $1 invested in UX can return up to $100 in value.”

Trusted by 500+ global companies
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Why teams choose Wavespace for UX audits

Most of the time, UX audits identify problems, but not always steps for improvement. It’s not fun, makes everything slower, and keeps you in the dark. You get more than just a report at Wavespace. You receive clear advice, a plan forward and practical ways to help your product.

01
Clear, not complicated
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All the topics are explained clearly in plain language and with images. You know what the issue is, where it happened, and you can move forward to address it. It prevents hours of confusion between the design, development, and product teams.

02
Focused on user friction
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We look at where your users struggle, hesitate, or quietly leave. The audit is built around real behavior, not just “best practices.” That means you fix what matters most to the people using your product.

03
Backed by product thinking
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Feedback ties directly to goals like conversion, retention, or onboarding. You won’t just see UI tweaks, you’ll learn how UX affects performance. Everything maps to real outcomes, not just aesthetic fixes.

04
Actionable, visual reports
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No filler, no fluff, just clear insights with screenshots and priorities. Your team knows exactly what to focus on and in what order. The result? Faster fixes, less stress, and smarter decisions.

05
Ongoing support if needed
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You’re not left to figure it out alone. If help is needed post-audit, we’re ready to step in and implement. Design updates, dev-ready handoff, or consulting, we stay available.

06
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We deliver on time, in days and weeks
—not months.
We deliver on time, in
days and weeks—not
months.
01
Onboard in <1 day
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02
Understand Scope & Strategy
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03
First designs in 4-5 days
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“Wavespace is a fantastic design team, with a healthy blend of UI and UX skills. Highly recommended”

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/ Matt Kabus
CEO & Founder @LifeTales
What’s included in our
UX audit services
What’s included in our UX audit services
Heuristic Evaluation

Spot design issues before they slow your users down. We evaluate your product against usability principles like clarity, error prevention, and feedback. This gives you a fast, expert-driven snapshot of what’s hurting the experience and where to start fixing it.

UI/UX Design Review

Identify what’s helping and what’s hurting. We examine every page to review its layout, pictures, hierarchy, space allocation, and user interactions. You’ll know what’s not the right fit and how to address it in record time.

User Journey & Task Flow Analysis

Discover where users are not progressing or becoming unhappy. We analyze the main user journeys of your product and check if they match actual user actions. So, you can streamline your process, lead people better, and direct them correctly.

Usability Testing

See what your users need, even if they don’t speak up. Our team gives your product to real people to find any problems or confusion it may be causing. As they use the product, their immediate feelings shape their decisions, so the updates are useful, not just appealing.

Heatmap & Analytics Audit

Track the areas users point their mouse at, scroll through, stop at, or leave without clicking. We turn to Hotjar, GA4, or Mixpanel to gather insights from the masses. You can redirect your redesign to make your product useful as it stands, not as it should be.

Competitor UX Benchmarking

Find out what makes your industry’s top performers successful. We look at your product’s UX side by side with important competitors and category examples. The result? Ideas you can use and outshine your competition, not only follow their lead.

Prioritized UX Audit Report

Know what to fix first and why. We compile all findings into a single, clear document, ranked by impact and effort. You provide your team with a clear guide pointing toward business outcomes, not only design updates.

UX audits that fit
your industry
UX audits that fit your industry
Finance & Fintech
We ensure that managing payments, fund transfers, and account access is always neat and secure.
E-Commerce & DTC
We help check the buying process, simplify product searching, and get rid of difficulties, so returning customers stay loyal.
SaaS & B2B Platforms
From onboarding to dashboards, we streamline flows and reduce learning curves, so users can get value fast.
Web3, AI & Emerging Tech
With our help, your progress makes sense and is easy for users to use and believe in.
Hospitality & Legal Services
Making sure your applications and dashboards flow significantly, without overlooking compliance, is our main focus.
EdTech & HealthTech
We check and improve the structure of navigation to help everyone concentrate when visiting the site.
Our ultimate UX audit
process
Our ultimate UX audit process
01
Align Goals

We partner with your team to get a clear picture of the product, set goals, and identify challenges.

Stakeholder interviews
Business goals alignment
Target user understanding
Success criteria setup
02
Explore Product

We go through your product as a user and ask questions of your team to build context.

End-to-end walkthrough
Key user flows identified
Gather team insights
Spot assumptions early
03
Review Insights

We check the analytics, play back recorded sessions, and study what users say to identify trends and problems.

Heatmaps & click tracking
Funnel drop-off insights
Voice-of-customer analysis
Existing research audit
04
Analyze UX

We check your product’s quality against commonly used usability guidelines.

Heuristic evaluation
Mobile vs desktop checks
Accessibility scan
Competitive audit
05
Prioritize Issues

We gather our findings and sort them based on their effect on the business, how urgent they are, and the amount of pain they cause users.

Group issues by category
Assign severity scores
Match with user goals
Highlight quick wins
06
Deliver Report

We prepare a clear, organized action plan and guide your team through all the main points.

Visual audit summary
Problem vs. impact chart
Fix recommendations
Handoff call with Q&A
our award &
achievements
01
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500+ Happy
clients
02
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10+ Design
awards
03
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$600 M+
funding
04
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x5 Growth of
brand
01
500+ Happy
clients
02
10+ Design
Award
03
$600 M +
Funding
04
x5 Growth of
brand
01
500+ Happy
clients
02
10+ Design
Award
03
$600 M +
Funding
04
x5 Growth of
brand
01
500+ Happy
clients
02
10+ Design
Award
03
$600 M +
Funding
04
x5 Growth of
brand
How UX audits help you grow faster

Even if your product is great, tiny UX problems can still slow down your business growth. Users quit, feel lost, or never come back, and you don’t know why. From our UX audit, you get a clear list of steps to take, which can improve what you are already doing and allow your business to grow.

01
Uncover what’s blocking growth
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Most teams focus on features but miss friction in the user journey. We have identified the relevant points where users quit or hesitate, which enables you to remove the obstacles quickly.

02
Make your product easier to use
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When users find it challenging, they quit. We help you notice what’s unclear or bothersome and find easy ways to improve it.

03
Improve features that already exist
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You should improve your product, not start from scratch. We show how to improve existing features so that they are easy to access and meet user needs.

04
Drive better results from what you already have
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From signups to checkouts, small UX wins can create big business outcomes. An audit helps you increase conversion, retention, and engagement, without guessing what to fix.

05
Save time across teams and releases
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Our reports are not just design feedback, they’re decision tools. You get a prioritized, easy-to-follow roadmap that aligns design, dev, and product toward growth.

06
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Find your best design into us.
We guarantee next success is yours!
We guarantee next
success is yours!
4.9
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200+ reviews
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Kodezi

“Wavespace very reliable at all times and we have enjoyed working & designs are truly impressive

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Israqh Khan
CEO
tournated

''Highly happy with a design delivered by Wavespace. Definitely will keep working with Wavespace. Great and quality smooth communication.''

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Nick Fisher
CEO
ActiveSync

''Wavespace brought my idea to life. Taken great care of my business & implement best user experience possible''

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Abraham Ajayi
CEO
Luxara

''Very professional, top
notch communication
& absolute pleasure to work. Super satisfied with results. Highly recommended''!

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Danny P
Director of Sales
HBIT App

''Wavespace delivered a stunning and professional mobile UI design quickly. Highly recommend their excellent work!''

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Mark Gawlyk
Co-founder & CTO
Augalo

''Wavespace satisfied me from the very first order. I able to call on him again & the result as brilliant as ever.''

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Camille
CEO & Founder
LifeTales

''Wavespace is a fantastic design team, with a healthy blend of UI and UX skills. Highly recommended.''

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Matt Kabus
CEO & Founder
Krispy

''Super awesome design team, I came back again because how satisfied I was last time. As usual, great''

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Shah Taj
CEO
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Only 4 seats pre month
Test our UX audit services expertise. Start a one-week trial for $500
... and get the answers on:
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See how we plan, design and build
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Get a full view of our UX process, made for you
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Track how we work, communicate and stay on schedule
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 Know if we’re the right fit before you commit
Start the trial week
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Frequently asked
questions
What does a UX audit include?
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A UX audit is a deep dive into how users feel and interact with your website, app, or digital product. It’s about spotting trouble areas and finding ways to make the user experience (UX) smoother, faster, and more engaging.

A strong ux audit services and solutions package looks at everything—from how pages load to how easy it is for users to find what they need. It includes UI/UX audit services, heatmaps, user flows, interface analysis, accessibility checks, and conversion rate optimization. Because even the smallest friction points can push customers away.

Think about it, if a visitor lands on your ecommerce site or homepage and struggles to check out, that’s lost sales. If your b2b SaaS dashboard is confusing, users won’t stick around. A ux audit agency helps you fix these gaps by analyzing user pain points, comparing your design to industry best practices, and offering custom solutions.

At Wavespace, we work with startups, enterprises, and small businesses to boost engagement and drive real results. If you need a full redesign or just a fine-tune, our team of UX specialists digs deep to help your brand stand out in the digital space. Because a great user experience isn’t a luxury—it’s what keeps customers coming back.

How do I know why my business needs UX audit service?
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If your website, app, or digital product isn’t bringing the results you expect, a ux audit service can help you figure out why. Maybe users leave too soon, sales aren’t growing, or people struggle to use your interface. These are signs that something isn’t working, and that’s where a ux audit agency steps in.

Think about your ecommerce site, b2b platform, or startup app. Are users dropping off before checkout? Are support tickets piling up? A ui ux audit service looks at real data, maps user behavior, and spots weak points that could be hurting your business. Even the best brands and enterprises hit roadblocks, but a focused ux audit services and solutions package gives clear fixes to boost engagement and sales.

We’ve seen small businesses and large companies miss out on growth just because of hidden UX issues. The good news? They’re fixable. With expert consultants and specialists, you get a game plan to make your homepage, product, or platform smoother and more intuitive.

Because a frustrating user experience isn’t just bad design—it’s lost customers. And in today’s digital world, you can’t afford that.

What is the process of UX audit?
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A UX audit is a step by step process that delves into how users interact with your website, app, or platform. The goal? The primary goal is to uncover roadblocks, improve the user experience, and boost conversions. A great ux audit services and solutions package follows a structured plan to find what’s holding your business back.

First, a ux audit agency collects data. This means looking at b2b analytics, heatmaps, user behavior, and conversion rates. If people are dropping off your ecommerce checkout or leaving your homepage too fast, that’s a red flag.

Next, a deep ui ux audit services review checks your interface, navigation, content clarity, and accessibility. We compare it to best practices and see how it stacks up against top brands, startups, and enterprises. Then comes usability testing, that real users go through your site while specialists and consultants track pain points.

After gathering insights, the last step is action. You’ll get a clear roadmap for redesign, UI fixes, and UX improvements. Whether you need small tweaks or a full overhaul, an expert agency helps you turn findings into real growth. Because when your user experience works smoothly, customers stay longer and that’s great for business.

How long does it take to conduct a UX audit?
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The time it takes to complete a UX audit depends on the size and complexity of your website, ecommerce platform, or digital product. A basic review can take a few days, while a deep ui ux audit services package for a large enterprise or b2b platform may take a few weeks.

A top ux audit agency follows a structured process. First, we collect data with studying heatmaps, analytics, and user experience pain points. Next, we analyze your interface, navigation, and UI design to compare it against best practices. If your business needs user testing, that adds more time, but it also gives deeper insights.

Speed matters, but so does accuracy. A rushed audit won’t uncover real issues. That’s why specialists and consultants take the time to deliver a detailed roadmap for redesign, full UI updates, or small tweaks.

If you're a startup, small firm, or large company, investing in ux audit services and solutions can transform your brand. And the sooner you start, the sooner you see results.

What kind of improvements can I expect after a UX audit?
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A UX audit gives you clear, data-backed steps to make your website, ecommerce store, or platform smoother, faster, and more engaging. The improvements? They depend on your business needs, but here’s what you can expect.

First, a stronger user experience. A top ux audit agency pinpoints where users struggle. whether it's confusing navigation, slow load times, or hard-to-find content. Fixing these makes your b2b or enterprise platform easier to use, keeping visitors engaged.

Next, a better UI. A detailed ui ux audit services review highlights weak spots in your interface, branding, and homepage design. Small tweaks, like better button placements or clearer calls-to-action, can make a huge impact on conversions.

And let’s talk about real results—higher sales, lower bounce rates, and more returning users. Many companies that invest in ux audit services and solutions see a sharp rise in engagement and trust. If you’re a startup, small business, or large company, improving UX means better customer loyalty and that’s what keeps your brand ahead of the competition.

What does UX audit services include?
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UX audit services take a deep dive into your website, ecommerce platform, or digital product to find weak spots that hurt your user experience and business growth. But what exactly is included?

First, expert ux audit agency specialists analyze your UI, interface, and navigation to see if users can move smoothly through your site. If they struggle to find what they need, that’s a red flag.

Next, a full ui ux audit services review checks for usability issues like slow load times, broken links, or frustrating checkout steps that drive users away. A strong b2b or enterprise platform needs a smooth, easy flow to keep customers engaged.

Then comes data-driven testing. A ux audit services and solutions approach includes heatmaps, session recordings, and analytics to track real user behavior. Numbers don’t lie, right? if visitors leave too soon, something needs to change.

Finally, you get a clear action plan. No vague advice. Just a step by step strategy for better conversions, higher trust, and a stronger brand presence. If you’re a small startup or a top company, a great UX audit helps you grow, fast.

What is the cost of a UX audit?
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The cost of UX audit services depends on many things, such as the size of your website, e-commerce platform, or enterprise product, how complex your user experience is, and how in-depth you want to audit.

A basic ui ux audit service package can start in the thousands of dollars, which includes usability testing, interface analysis, and general feedback. But for businesses that need full analysis, such as analytics, heatmaps, user behavior tracking, and conversion rate correction, pricing can be much higher.

Think of it this way: A ux audit company doesn’t just point out problems. It provides a roadmap for better sales, stronger trust, and a seamless UI that keeps users engaged. A b2b company, startup, or large brand investing in ux audit services and solutions gets more than just a report; they get a strategy for growth.

And when you hire the best experts, the returns are clear—higher conversions, fewer drop-offs, and a new design that works. A one-time expense that delivers long-term results. It's worth every dollar.

Why do I need a UX audit service for my enterprise software application?
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Your enterprise software application is the core of your business but if users struggle with its interface or find it hard to navigate, they won’t stick around. That’s where ux audit services come in.

A ux audit agency digs deep into how your software works, spots friction points, and finds ways to improve the user experience. If it’s a b2b platform, ecommerce system, or website, a ui ux audit services report uncovers weak spots, slow workflows, unclear UI, or confusing layouts.

And because enterprise software often serves large teams and multiple roles, even small usability issues can lead to wasted time and frustration. A solid ux audit services and solutions approach ensures smoother processes, better engagement, and higher efficiency.

The best specialists don’t just point out problems; they give clear, actionable fixes. Whether you need a full redesign or minor tweaks, an audit makes sure your software supports users, boosts performance, and drives results. In short, if you want to stay ahead, an audit isn’t optional. It’s a game changer.

Do you offer ongoing support after a UX audit is complete?
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A UX audit isn’t just a one-time fix, but it’s the start of long-term growth for your business. That’s why the right ux audit services don’t stop at handing you a report. You need ongoing support to turn insights into action.

Yes, we offer full support after the audit is done. Our ux audit agency helps you apply the fixes, track improvements, and fine-tune the user experience over time. If it’s updating the interface, refining UI elements, or guiding your team, we stay with you through every step.

And because digital products that ecommerce, b2b platforms, or websites are always evolving, our ui ux audit services help you keep up. We offer ux audit services and solutions tailored to your needs, from small tweaks to a complete redesign.

Working with top specialists means you don’t just fix problems, rather you build a stronger, smarter, and more profitable product. If  you run a startup, enterprise, or agency, we make sure your brand stays ahead. Because great UX isn’t a one-time win but it’s an ongoing journey.

Can you provide examples of successful industry-specific UX audit projects?
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Great UX audit services can transform struggling digital products into smooth, high-performing experiences. One of our most impactful projects was a SaaS enterprise that was struggling with a lack of a dedicated tool for automated code maintenance and OpenAPI schema generation. Our ux audit firm discovered friction in their interface, which led to a complete redesign of their dashboard. The result? A $3.97 billion increase in market size!

For a startup, our ui ux audit services identified major checkout issues, reduced cart abandonment by 30% after refining the user experience and website interface. And a startup in the enterprise sector needed a cleaner customer flow. After our ux audit services and solutions, their conversion rate increased by 50%.

Because every business is different, we build each ux audit to the needs of the brand, industry, and user. If you're a small startup or a large company, the right insights can boost growth and improve engagement. If you're ready to see real results, our experts are here to help.

How do you communicate your findings to the client?
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When we run ux audit services, we don’t just hand you a long report full of tech terms. That helps no one. Instead, we break everything down so you can see what’s working, what’s not, and most importantly—what to do next.

First, we create a detailed ui ux audit services report with real insights. We highlight usability problems, weak spots in your interface, and areas where users struggle. But we don’t stop there. We provide clear, b2b-focused solutions with step-by-step fixes created to your website, ecommerce platform, or enterprise product.

Next, we walk you through our findings. Whether you're a startup or a large brand, our ux audit agency believes in clear, open talks. We present our findings in live sessions, using visuals and real-world examples. We want you to see your product through your users' eyes.

And because real change happens with action, we don’t just point out problems—we help you fix them. Our ux audit services and solutions come with expert guidance, design tweaks, and even full ui redesign plans if needed. We’re here to make your user experience the best it can be, with a hands-on, strategic approach that fits your business goals.

What types of products and businesses are eligible for a UX audit?
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Hi, I'm Shahid, the CEO and Founder of Wavespace. Don’t hesitate to reach out to me anytime – I’m here to answer all your questions!

Have a Project? Let’s talk!
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NDA? Absolutely just ask.
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We’ll respond in 24 hours  fast & focused.
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Work with senior UX experts, not juniors.
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Shahid Miah
Founder & CEO
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